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Finding your iPad Crash Logs

Sunday, December 30th 2012. | iPad

What is a crash log?

We all know that our iPad apps crash every once in a while, and when it does, of course we want to know what happened to it. Good thing, there is a way to know what exactly happened and they are all recorded in your iPad’s crash log. Now, the moment that an app crashes (or this is the time when your iPad freezes, or the app just goes black and back to the home screen) a log is automatically made by your iPad and it takes note immediately of what had just occurred. This is your crash log.

Now, how do you exactly find your device’s crash log? Where do you find it?

Where is my crash log?

That is how important a crash log is, because it would explain in detail what exactly happened to your iPad and why the app crashed. This is also the reason why we need to know how to access our iPad’s crash log, and how to find it – because if we want to report the issues to Apple or to the app developer, it would be way better for a crash log to explain it to them, rather than yourself if you don’t really know why the crash happened in the first place, right?

So the first step would be to connect your iPad to your computer so that iTunes could copy the log to your computer. Sync the device first, and once it’s done, you could now access the crash log through your computer.

Here are the different locations of your crash log by computer:

So if you’re using a Mac, here it is: ~/Library/Logs/CrashReporter/MobileDevice/<your iPad’s name>/

If you’re using a Windows XP, it is going to be located here:

C:\Documents and Settings\<your username or your computer’s name>\Application Data\Apple computer\Logs\CrashReporter/<your iPad’s name>

And finally, if your using a Windows Vista, it is going to be located here:

C:\Users\<your username or your computer’s name>\AppData\Roaming\Apple computer\Logs\CrashReporter/MobileDevice/<your iPad’s name>

So the moment you locate the correct file (which wouldn’t be too hard to do, since each log contains the name of the appliction), jsut create a zip file for it and you’re all set to email it to Apple or the developer.

There is really no way of explaining how important a crash log is. It is a developer’s bestfriend, or kinda like a report card which would indicate the details of each issue that your app has encountered or might encounter. Now the next question would be, what exactly does a crash log indicate?

What are the information one may find in a crash log?

First of course, the exact time and date that the crash has happened. Aside from that it would also contain important details about your iPad like the OS version. Then the next part would be the technical part of the crash log, wherein the app performance, or the last activities that lead to the crash is narrated in a code.

From there, after you have emailed your crash log to them, it’s the developer’s turn to read the code. Hope this article answered your questions regarding your iPad’s crash log. Good luck!

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